Cookie Policy
This Cookie Policy outlines how our online gaming platform utilizes cookies and similar tracking technologies to enhance your gaming experience, secure your account, and provide personalized services in compliance with Indian data protection regulations and international gaming standards. Last updated: January 18, 2026.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you access our platform. They contain information about your browsing activity, preferences, and gameplay history. Beyond traditional cookies, we also utilize similar technologies including web beacons, pixel tags, local storage mechanisms, and session identifiers to track user interactions and improve service delivery. These technologies enable seamless gameplay across multiple sessions and devices while maintaining comprehensive security protocols required by Indian gambling regulations and international gaming commissions.
Types of Cookies We Use
Our platform employs various cookie categories, each serving specific functions within our gaming ecosystem:
- Essential Cookies – Required for basic platform functionality, account authentication, payment processing, and security verification. These cookies cannot be disabled without compromising your access to gaming services and account management features.
- Performance Cookies – Monitor site speed, stability, and user interface responsiveness. They collect data about technical performance issues, server response times, and overall platform reliability to ensure optimal gaming conditions.
- Analytics Cookies – Track aggregated user behavior patterns, popular games, peak usage times, and gameplay trends. This data helps us understand player preferences and optimize our gaming library accordingly.
- Functional Cookies – Remember your preferences, language settings, theme selections, and account customizations. They enhance user experience by personalizing your interface based on previous interactions.
- Marketing and Advertising Cookies – Enable targeted promotional campaigns, bonus offers, and personalized marketing communications. These cookies track your gaming interests to deliver relevant offers aligned with your preferences.
- Third-Party Cookies – Integrated through payment processors, live streaming services, game developers, and analytics partners who operate according to their own privacy policies.
- Social Media Cookies – Facilitate integration with social platforms if you choose to link your gaming account or share achievements with your social networks.
- Geo-Location Cookies – Help verify your location for compliance with Indian gaming regulations and jurisdictional restrictions applicable to your region.
- Affiliate and Referral Cookies – Track referral sources and partner interactions to properly credit affiliates and manage referral bonuses within our program framework.
Purpose and Function of Cookie Usage
Cookies serve multiple critical functions within our gaming platform. They authenticate your identity during login processes, securing your account against unauthorized access. They maintain your gaming session, allowing uninterrupted gameplay across multiple pages and devices. Cookies store your betting preferences, saved game states, and customized settings, eliminating the need to reconfigure options with every visit. They enable secure payment processing by maintaining encrypted transaction data during deposits and withdrawals. Additionally, cookies facilitate responsible gaming features by tracking session duration and bet amounts to support self-exclusion and spending limit tools mandated by Indian gaming authorities.
Legal Basis for Cookie Processing
Our cookie usage operates under the legal framework of the Information Technology Act, 2000, and supplementary data protection guidelines established by Indian regulatory authorities. We obtain consent for non-essential cookies through explicit user acceptance during account registration and platform access. Essential cookies are deployed under the legal basis of contractual necessity, as they are indispensable for providing gaming services you have requested. Performance and analytics cookies operate under our legitimate business interests in maintaining platform quality and understanding user behavior patterns. We maintain compliance with gaming commission requirements regarding player protection and responsible gambling initiatives through appropriately configured cookie settings.
Managing Your Cookie Preferences
You maintain substantial control over cookie settings on our platform. During account creation and within your account settings dashboard, you can customize which cookie categories to accept or reject. Your preferences are stored securely and applied consistently across all platform sessions. You can modify these settings at any time through your privacy control panel without penalty or service restrictions, except for essential cookies required for basic functionality. We provide granular controls allowing you to disable specific cookie types while maintaining access to core gaming features. If you change your cookie preferences, new settings take effect immediately for subsequent platform interactions.
Browser-Level Cookie Management
Beyond our platform controls, your browser offers native cookie management capabilities. Most modern browsers including Chrome, Firefox, Safari, and Edge allow you to view, manage, and delete cookies directly through privacy settings. You can configure your browser to block all cookies, accept only first-party cookies, or prompt you before accepting any cookies. However, disabling cookies through your browser may impact platform functionality and prevent proper account access. Here’s how to manage cookies in popular browsers:
- Google Chrome – Access Settings, navigate to Privacy and Security, select Cookies and Other Site Data, then manage your preferences and clear existing cookies.
- Mozilla Firefox – Open Preferences, select Privacy and Security, scroll to Cookies and Site Data section, and configure your desired cookie handling behavior.
- Apple Safari – Go to Preferences, click Privacy tab, select Cookies and Website Data, then choose your preferred cookie acceptance policy.
- Microsoft Edge – Open Settings, navigate to Privacy and Security, find Cookies and Other Site Data, and adjust your cookie management settings accordingly.
- Opera Browser – Access Settings, go to Privacy and Security, locate Cookies section, and customize your cookie preferences as needed.
Third-Party Services and External Cookies
Our platform integrates with external service providers including payment gateways, game developers, analytics platforms, and marketing services. These third parties deploy their own cookies subject to their independent privacy policies. We recommend reviewing the privacy policies of Stripe, PayU, Google Analytics, and other integrated services to understand their cookie practices. We carefully select partners complying with international data protection standards and Indian regulatory requirements. However, we cannot fully control third-party cookie behavior, and you should review their terms independently. You can often disable specific third-party cookies through your browser settings or the companies’ own opt-out mechanisms.
Data Retention and Cookie Deletion
Cookie retention periods vary based on their function. Essential authentication cookies typically expire within 24 hours of your last activity, requiring re-login for continued access. Performance and analytics cookies generally persist for 12-24 months to maintain meaningful data continuity. Marketing cookies remain active for up to 30 days after your last site visit, enabling follow-up promotional communications. You can manually delete cookies at any time through your browser settings or our privacy control panel. When you clear cookies, your preferences and settings may reset, requiring reconfiguration during your next visit. Deleted cookies do not affect your account balance, transaction history, or gaming records, which are maintained separately in our secure databases.
Your Privacy Rights and Cookie Control
Under Indian data protection frameworks, you possess comprehensive rights regarding cookie-based data collection and processing. You have the right to know exactly what cookies we deploy and their specific purposes. You can request information about cookies affecting your account through our customer support system. You have the right to withdraw consent for non-essential cookies at any time without justification or service penalties. You can request deletion of cookie-derived data, though this may limit personalization features and marketing communications. You possess the right to lodge complaints with relevant Indian data protection authorities if you believe our cookie practices violate applicable regulations. We provide transparent documentation of all our cookie usage and maintain clear channels for privacy-related inquiries through our dedicated support team.
Contact Us Regarding Cookies
If you have questions about our cookie policies, need assistance managing your cookie preferences, or wish to file a privacy complaint, contact our dedicated privacy team. Submit inquiries through our platform’s support system, and we typically respond within 48 hours. Our team can provide detailed explanations of specific cookie functions, help you optimize your privacy settings, and address any concerns about data collection practices. We remain committed to maintaining transparency about cookie usage while protecting your gaming experience and personal information in accordance with all applicable Indian gaming regulations and international data protection standards.